Followers complain about “fiasco” of Beyoncé UK tour ticket pre-sales
Elsewhere, a fan stated: “As soon as once more a ticket fiasco. Had tickets reserved wouldn’t let me take a look at. It’s the identical on each large gig sale, all the time apologies however no resolution…”
One other claimed in a reply to O2: “Lady the app has been down since like 15 minutes earlier than the presale even started.”
Some tweets by followers instructed that there have been as many as 200,000 individuals forward of them within the pre-sale queue.
O2 has stated that it was conscious of the difficulties surrounding ticket buying. “We apologise to anybody experiencing difficulties attempting to get Beyoncé tickets by way of Precedence. Tickets are promoting and we’re seeing big demand,” its official Twitter acknowledged.
We apologise to anybody experiencing difficulties attempting to get Beyoncé tickets by way of Precedence. Tickets are promoting and we’re seeing big demand. We’re doing every little thing we are able to behind the scenes to assist hold the app working easily.
— O2 (@O2) February 2, 2023
Though O2 didn’t verify an app or web site crash it did acknowledge the necessity to hold the app secure: “We’re doing every little thing we are able to behind the scenes to assist hold the app working easily.”One other individual replied to O2’s tweet, saying: “Didn’t you be taught out of your errors with the Peter Kay points?”
In the meantime, these making an attempt to purchase pre-sale tickets from Ticketmaster UK appeared to have points. “Wtf i used to be forward within the queue and immediately i used to be taken off!!!!!” one fan wrote, whereas one other requested: “Has the positioning crashed?!”
O2 and Ticketmaster UK have each been approached for remark.
Followers complained on social media of prolonged wait instances and web site outages when pre-sale tickets for Swift’s 52-date tour went on sale on November 15, 2022. As The Guardian reported on the time, shortly after tickets went on sale, some have been re-listed on websites corresponding to StubHub for as a lot as $22,700 (£19,100) every.
Swift followers within the US have since sued Tickemaster following the ticket controversy over ‘The Eras Tour’ tickets. Ticketmaster’s botched first try at promoting tickets for that tour had political implications, with US lawmakers calling for an investigation into the corporate.